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WIGHT LAKE TERMS AND CONDITIONS

Please read the Terms and Conditions before placing your order.

All dealings with Wight Lake are subject to UK law.

We reserve the right to amend and update these Terms and Conditions at any time without prior notice.

Wight Lake Ltd (herein referred to as Wight Lake) is a 1st class services and support UK Solutions Provider to clients from all over the world.

Privacy Policy

This is the web site of Wight Lake Ltd global I.T. Solutions provider.

Our postal address is available upon request

We can be reached via e-mail at
info@wightlake.co.uk

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is not shared with other organizations for commercial purposes.

If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information either directly with their unique credentials or by contacting us at the above email address
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by either directly with their unique credentials or by contacting us at the above email address

With respect to security: When we transfer and receive certain types of sensitive information we redirect visitors to a secure server.

If you feel that this site is not following its stated information policy, you may contact us at the above address.

Delivery Policy

Wight Lake endeavour to meet the requirements of all its customers. All orders may require one to two business days to process. Business Days are Monday through Friday, excluding holidays determined by common and other freight carriers.

If a service has been provided that requires site visitation, then the above statement does not affect the delivery of service process.  After ordering, you will receive an email confirmation from
http://www.wightlake.co.uk containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will also contact you when your order has shipped, or to arrange a site meeting. The status of your order/request will be available on line at http://www.wightlake.co.uk

Refund Policy

We aim to provide a straightforward service for all our users.

If you consider that you have not been properly served by us, or if any difficulty has arisen in our business relationship, do not hesitate to contact your nominated agent here.

We will review the situation with you and endeavour to resolve it to your satisfaction. If we find that we have failed to provide the service to which you are entitled, we will refund all charges you have paid.

Your statutory rights are not affected in any way.